Our Privacy Commitment to You
At Web Techiq, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared.
By using our website or contacting us about our services, you agree to the practices described in this Privacy Policy.
1. About Web Techiq
Business Name: Web TechiqnWebsite: www.webtechiq.comnEmail: info@webtechiq.comnPhone: +8801902-858819nAddress: Dhaka, BangladeshnnWeb Techiq provides professional web development and digital services, including website design, WordPress development, eCommerce solutions, custom web development, UI/UX design, maintenance, and technical support.
2. Information We Collect
We may collect information that you provide directly when you contact us, request a quotation, submit an inquiry, purchase a service, or work with Web Techiq.nnThis may include:nnFull namenEmail addressnPhone numbernCompany or business namenBusiness addressnProject requirementsnWebsite or domain informationnBilling informationnMessages submitted through contact formsnFiles, documents, images, or other materials you providenInformation required to provide our servicesnnWe may also automatically collect limited technical information when you visit our website.nnThis may include:nnIP addressnBrowser typenDevice typenOperating systemnPages visitednApproximate locationnReferral sourcenDate and time of visitsnWebsite usage information
3. How We Use Your Information
We use your information only when reasonably necessary to operate our business and provide our services.nnWe may use your information to:nnRespond to inquiriesnPrepare quotations and proposalsnUnderstand your project requirementsnProvide and manage our servicesnCommunicate with you about projectsnProcess payments and invoicesnProvide technical supportnMaintain and improve our websitenImprove our services and customer experiencenDetect and prevent security problemsnPrevent fraud or unauthorized activitynSend important service-related communicationsnSend marketing communications where appropriate and permittednn
4. Project and Client Information
When you work with Web Techiq, you may provide information, files, documents, website access, credentials, or other materials required to complete your project.nnWe may use this information for:nnWebsite developmentnWebsite configurationnMaintenancenTroubleshootingnTechnical supportnIntegrationsnProject managementnOther agreed project servicesnn
5. Payment Information
Depending on your chosen payment method, payments may be processed by third-party payment providers or financial institutions.nnWeb Techiq may receive limited payment-related information such as:nnPayment statusnTransaction referencenPayment amountnBilling informationnPayment datennWe generally do not store complete credit or debit card numbers on our own servers.nnPayment information may be handled according to the privacy policy and terms of the payment provider used for the transaction.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve user experience.nnCookies may be used for:nnEssential website functionalitynSecuritynAnalyticsnPerformance monitoringnRemembering preferencesnUnderstanding website trafficnnYou can manage or disable cookies through your browser settings.nn
7. Analytics and Third-Party Services
We may use third-party services to operate, secure, analyze, and improve our website and services.nnThese services may include:nnWebsite analyticsnPayment providersnEmail servicesnHosting providersnSecurity servicesnCommunication toolsnSocial media servicesnExternal APIsnEmbedded content providersnnThird-party providers may collect or process certain information according to their own privacy policies.nn
8. How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.nnSecurity measures may include:nnSecure website connectionsnAccess controlsnPassword protectionnServer securitynSoftware updatesnSecurity monitoringnLimited access to client informationnn
9. When We Share Information
We do not sell or rent your personal information to third parties.nnWe may share limited information with trusted service providers when reasonably necessary to operate our business or provide services.nnThis may include:nnHosting providersnPayment processorsnEmail service providersnAnalytics providersnSecurity providersnTechnical service providersnOther service providers required for your projectnnWe may also disclose information when:nnRequired by lawnRequired by a legal process or court ordernNecessary to protect our legal rightsnNecessary to protect our users, property, or securitynAuthorized by you
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.nnProject-related information may be retained for legitimate business purposes, including:nnMaintaining project recordsnProviding future supportnManaging invoices and paymentsnResolving disputesnMeeting legal or accounting requirementsnnWhen information is no longer reasonably required, we may securely delete or anonymize it.
11. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.nnYou may contact us to:nnAsk what personal information we hold about younRequest correction of inaccurate informationnRequest deletion of certain informationnAsk how your information is being usednWithdraw consent where applicablenOpt out of marketing communicationsnn
12. Marketing Communications
If we send promotional emails or other marketing communications, you may request to stop receiving them.nnYou can contact us at [Your Business Email] to request removal from marketing communications.nnService-related communications may still be sent when necessary.nnThis may include:nnProject updatesnInvoicesnPayment notificationsnSecurity noticesnService notificationsnImportant account information
13. Children's Privacy
Our website and services are intended for businesses, organizations, and general users.nnWe do not knowingly collect personal information from children for the purpose of providing our services.nnIf you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
14. External Links
Our website may contain links to third-party websites, platforms, or services.nn
15. Client Project Information
Some clients may provide confidential business information, documents, account access, or other project materials.nnWeb Techiq will use such information only for legitimate project or service-related purposes.nnClients should notify us if specific information requires additional confidentiality protection.nnFor projects requiring formal confidentiality obligations, a separate NDA or confidentiality agreement may be used.
16. Data Security Responsibilities
While Web Techiq takes reasonable steps to protect information under our control, clients are also responsible for maintaining the security of their own accounts.nnThis includes:nnUsing strong passwordsnProtecting account credentialsnLimiting unnecessary account accessnNot sharing passwords publiclynInforming us about suspected unauthorized access
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our:nnServicesnWebsitenTechnologynBusiness practicesnLegal requirementsnnWhen changes are made, we will update the Last Updated date at the top of this page.nn
