Our Privacy Commitment to You
At Web Techiq, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and when it may be shared.
By using our website or contacting us about our services, you agree to the practices described in this Privacy Policy.
1. About Web Techiq
Business Name: Web Techiq
Website: www.webtechiq.com
Email: info@webtechiq.com
Phone: +8801902-858819
Address: Dhaka, Bangladesh
Web Techiq provides professional web development and digital services, including website design, WordPress development, eCommerce solutions, custom web development, UI/UX design, maintenance, and technical support.
2. Information We Collect
We may collect information that you provide directly when you contact us, request a quotation, submit an inquiry, purchase a service, or work with Web Techiq.
This may include:
- ✓Full name
- ✓Email address
- ✓Phone number
- ✓Company or business name
- ✓Business address
- ✓Project requirements
- ✓Website or domain informatio
- ✓Billing informatio
- ✓Messages submitted through contact forms
- ✓Files, documents, images, or other materials you provide
- ✓Information required to provide our services
- ✓We may also automatically collect limited technical information when you visit our website.
This may include:
- ✓IP address
- ✓Browser type
- ✓Device type
- ✓Operating system
- ✓Pages visited
- ✓Approximate locatio
- ✓Referral source
- ✓Date and time of visits
- ✓Website usage information
3. How We Use Your Information
We use your information only when reasonably necessary to operate our business and provide our services.
We may use your information to:
- ✓Respond to inquiries
- ✓Prepare quotations and proposals
- ✓Understand your project requirements
- ✓Provide and manage our services
- ✓Communicate with you about projects
- ✓Process payments and invoices
- ✓Provide technical support
- ✓Maintain and improve our website
- ✓Improve our services and customer experience
- ✓Detect and prevent security problems
- ✓Prevent fraud or unauthorized activity
- ✓Send important service-related communications
- ✓Send marketing communications where appropriate and permitted
4. Project and Client Information
When you work with Web Techiq, you may provide information, files, documents, website access, credentials, or other materials required to complete your project.
We may use this information for:
- ✓Website development
- ✓Website configuratio
- ✓Maintenance
- ✓Troubleshooting
- ✓Technical support
- ✓Integrations
- ✓Project management
- ✓Other agreed project services
5. Payment Information
Depending on your chosen payment method, payments may be processed by third-party payment providers or financial institutions.
Web Techiq may receive limited payment-related information such as:
- ✓Payment status
- ✓Transaction reference
- ✓Payment amount
- ✓Billing informatio
- ✓Payment date
- ✓We generally do not store complete credit or debit card numbers on our own servers.
- ✓Payment information may be handled according to the privacy policy and terms of the payment provider used for the transaction.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve user experience.
Cookies may be used for:
- ✓Essential website functionality
- ✓Security
- ✓Analytics
- ✓Performance monitoring
- ✓Remembering preferences
- ✓Understanding website traffic
- ✓You can manage or disable cookies through your browser settings.
7. Analytics and Third-Party Services
We may use third-party services to operate, secure, analyze, and improve our website and services.
These services may include:
- ✓Website analytics
- ✓Payment providers
- ✓Email services
- ✓Hosting providers
- ✓Security services
- ✓Communication tools
- ✓Social media services
- ✓External APIs
- ✓Embedded content providers
- ✓Third-party providers may collect or process certain information according to their own privacy policies.
8. How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss.
Security measures may include:
- ✓Secure website connections
- ✓Access controls
- ✓Password protectio
- ✓Server security
- ✓Software updates
- ✓Security monitoring
- ✓Limited access to client informatio
9. When We Share Information
We do not sell or rent your personal information to third parties.
We may share limited information with trusted service providers when reasonably necessary to operate our business or provide services.
This may include:
- ✓Hosting providers
- ✓Payment processors
- ✓Email service providers
- ✓Analytics providers
- ✓Security providers
- ✓Technical service providers
- ✓Other service providers required for your project
We may also disclose information when:
- ✓Required by law
- ✓Required by a legal process or court order
- ✓Necessary to protect our legal rights
- ✓Necessary to protect our users, property, or security
- ✓Authorized by you
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Project-related information may be retained for legitimate business purposes, including:
- ✓Maintaining project records
- ✓Providing future support
- ✓Managing invoices and payments
- ✓Resolving disputes
- ✓Meeting legal or accounting requirements
- ✓When information is no longer reasonably required, we may securely delete or anonymize it.
11. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
You may contact us to:
- ✓Ask what personal information we hold about you
- ✓Request correction of inaccurate informatio
- ✓Request deletion of certain informatio
- ✓Ask how your information is being used
- ✓Withdraw consent where applicable
- ✓Opt out of marketing communications
12. Marketing Communications
If we send promotional emails or other marketing communications, you may request to stop receiving them.
You can contact us at [Your Business Email] to request removal from marketing communications.
Service-related communications may still be sent when necessary.
This may include:
- ✓Project updates
- ✓Invoices
- ✓Payment notifications
- ✓Security notices
- ✓Service notifications
- ✓Important account information
13. Children's Privacy
Our website and services are intended for businesses, organizations, and general users.
We do not knowingly collect personal information from children for the purpose of providing our services.
If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.
14. External Links
Our website may contain links to third-party websites, platforms, or services.
We recommend reviewing the privacy policy of any third-party website you visit.
15. Client Project Information
Some clients may provide confidential business information, documents, account access, or other project materials.
Web Techiq will use such information only for legitimate project or service-related purposes.
Clients should notify us if specific information requires additional confidentiality protection.
For projects requiring formal confidentiality obligations, a separate NDA or confidentiality agreement may be used.
16. Data Security Responsibilities
While Web Techiq takes reasonable steps to protect information under our control, clients are also responsible for maintaining the security of their own accounts.
This includes:
- ✓Using strong passwords
- ✓Protecting account credentials
- ✓Limiting unnecessary account access
- ✓Not sharing passwords publicly
- ✓Informing us about suspected unauthorized access
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our:
- ✓Services
- ✓Website
- ✓Technology
- ✓Business practices
- ✓Legal requirements
- ✓When changes are made, we will update the Last Updated date at the top of this page.
18. Important Notice
The final policy should be customized according to the actual technologies, cookies, analytics tools, payment providers, hosting services, forms, and other third-party services used by Web Techiq.
For legally binding use, we recommend having the final Privacy Policy reviewed by a qualified legal professional familiar with the laws applicable to your business.
