Please Read These Terms Carefully
Welcome to Web Techiq. These Terms & Conditions govern your use of our website and the services provided by Web Techiq.
By accessing our website, requesting a quotation, placing an order, or using our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Web Techiq
Business Name: Web Techiq
Web Techiq provides professional web development and digital services for businesses, organizations, and individuals.
Our services may include:
- ✓Website Design & Development
- ✓WordPress Development
- ✓WooCommerce & eCommerce Development
- ✓Custom Web Development
- ✓UI/UX Desig
- ✓Custom WordPress Themes & Plugins
- ✓Website Maintenance
- ✓Website Optimizatio
- ✓Bug Fixing & Technical Support
- ✓Other digital services agreed with the client
- ✓The exact services included in a project will be based on the agreed quotation, package, proposal, or project agreement.
2. Using Our Website
You agree to use the Web Techiq website only for lawful purposes.
You must not:
- ✓Attempt to damage or disrupt our website or services
- ✓Gain unauthorized access to our systems
- ✓Use our website for fraudulent activities
- ✓Upload or distribute harmful software
- ✓Use our services for illegal activities
- ✓Copy or misuse our website content without permissio
3. Project Requirements
Before starting a project, we may ask you to provide information about your business, goals, design preferences, technical requirements, and required features.
This may include:
- ✓Business informatio
- ✓Project requirements
- ✓Logo and branding materials
- ✓Website content
- ✓Images and other media
- ✓Product or service informatio
- ✓Hosting or domain access
- ✓Third-party account access
- ✓API or integration informatio
- ✓You are responsible for providing accurate and complete information.
4. Project Scope
Each project will be completed according to the agreed scope.
The project scope may include:
- ✓Number of pages
- ✓Website features
- ✓Design requirements
- ✓Development requirements
- ✓Integrations
- ✓Content requirements
- ✓Number of revisions
- ✓Delivery timeline
- ✓Project price
5. Pricing and Payment
Project pricing will be provided through a quotation, package, proposal, invoice, or written agreement.
Unless otherwise agreed:
- ✓An advance payment may be required before work begins.
- ✓Remaining payments must be completed according to the agreed payment schedule.
- ✓Work may be paused if an agreed payment is overdue.
- ✓Additional features may require additional charges.
- ✓Third-party costs may be charged separately.
Third-party costs may include:
- ✓Domain registratio
- ✓Web hosting
- ✓Premium plugins
- ✓Premium themes
- ✓Software licenses
- ✓APIs
- ✓Payment gateway fees
- ✓Stock images or other external services
6. Design and Revisions
Web Techiq will create the design according to the agreed project requirements.
The number of revisions depends on the selected package or project agreement.
A revision means a reasonable change to the existing design or content.
A completely new design, layout, feature, or project direction may be considered additional work.
7. Client Responsibilities
The client is responsible for providing the information and materials required to complete the project.
This may include:
- ✓Business informatio
- ✓Website content
- ✓Images
- ✓Videos
- ✓Product informatio
- ✓Logo and branding files
- ✓Domain and hosting access
- ✓Required account access
- ✓API keys or integration details
- ✓Feedback and approvals
- ✓The client confirms that they have the necessary rights or permission to use any content, images, documents, trademarks, or other materials provided to Web Techiq.
8. Project Timeline
Web Techiq will provide an estimated delivery time based on the agreed project scope.
The timeline may change because of:
- ✓Delayed client feedback
- ✓Missing content
- ✓Delayed approvals
- ✓Changes to project requirements
- ✓Additional features
- ✓Third-party service delays
- ✓Hosting or server problems
- ✓API or payment gateway issues
9. Website Content
Unless specifically included in the project agreement, the client is responsible for providing the final website content.
This may include:
- ✓Text
- ✓Images
- ✓Videos
- ✓Product descriptions
- ✓Prices
- ✓Company informatio
- ✓Contact informatio
- ✓Legal documents
- ✓Terms and policies
- ✓The client is responsible for ensuring that the provided information is accurate and legally permitted to be used.
10. Third-Party Services
Some projects may require third-party services.
This may include:
- ✓Hosting providers
- ✓Domain registrars
- ✓Payment gateways
- ✓Email services
- ✓Google services
- ✓Social media platforms
- ✓APIs
- ✓Premium plugins
- ✓Premium themes
- ✓Other external software
- ✓Third-party services are controlled by their respective providers.
11. Hosting, Domain and Email
Unless specifically included in your package or agreement, domain registration, hosting, business email, SSL certificates, and other third-party services may need to be purchased separately.
If Web Techiq manages these services for you, applicable renewal and service costs remain the client's responsibility unless otherwise agreed.
12. Testing and Approval
Before final delivery, Web Techiq may provide the project for client review.
The client should review the website or digital product and report any issues related to the agreed project scope.
After the project has been approved or accepted, additional changes may be treated as new work unless they are related to an unresolved issue covered by the original agreement.
13. Bug Fixes
Web Techiq may provide a limited post-launch bug-fixing period depending on the selected package or project agreement.
A bug means an issue where an agreed feature does not work as intended.
The following may not be considered project bugs:
- ✓New feature requests
- ✓Changes in business requirements
- ✓Unauthorized modifications
- ✓Hosting-related problems
- ✓Third-party service problems
- ✓Problems caused by third-party plugins or software
- ✓Changes made by the client or another developer
14. Maintenance and Support
Ongoing maintenance and technical support may be available as part of a package or as a separate service.
This may include:
- ✓Website updates
- ✓Security updates
- ✓Bug fixing
- ✓Performance improvements
- ✓Technical support
- ✓Minor content updates
- ✓The exact services included will depend on the selected package or agreement.
15. Ownership and Intellectual Property
After all outstanding project payments have been completed, the client will receive the agreed rights to the final custom work created specifically for their project, unless otherwise stated in the project agreement.
Web Techiq may retain rights to:
- ✓General development methods
- ✓Reusable code
- ✓Internal tools
- ✓Development systems
- ✓Pre-existing components
- ✓Frameworks
- ✓Libraries
- ✓Ope
- ✓source software
- ✓Third-party software
- ✓Third-party components remain subject to their own licenses and terms.
16. Portfolio Use
Unless otherwise agreed in writing, Web Techiq may display completed projects in:
- ✓Our website
- ✓Portfolio
- ✓Case studies
- ✓Social media
- ✓Marketing materials
17. Confidentiality
Web Techiq respects the confidentiality of client information.
We will make reasonable efforts to protect confidential business and project information.
Information may be shared when:
- ✓It is necessary to complete the agreed service
- ✓You give permissio
- ✓Required by law
- ✓Required to protect our legal rights or security
- ✓Required by a relevant service provider
- ✓For projects requiring specific confidentiality terms, a separate NDA or confidentiality agreement may be used.
18. Security and Access
Clients may provide access to websites, hosting accounts, APIs, or other services when required for development or support.
Clients should provide only the access necessary for the work.
Web Techiq will take reasonable steps to protect access information under our control.
Clients remain responsible for the security of their own accounts and should change passwords or access credentials when necessary.
19. Cancellation and Termination
Either party may request cancellation of a project according to the applicable project agreement.
If a client cancels a project after work has started:
- ✓Payment for completed work may remain payable.
- ✓Purchased third-party services may not be refundable.
- ✓Approved expenses may remain payable.
- ✓Work already completed may not be refundable unless otherwise agreed.
- ✓Web Techiq may suspend or terminate a project if the client seriously violates these Terms & Conditions or fails to meet important project obligations.
20. Refunds
Refund eligibility depends on the project stage, services provided, and applicable project agreement.
Payments may not be refundable for:
- ✓Completed work
- ✓Purchased licenses
- ✓Third-party services
- ✓No
- ✓refundable expenses
- ✓Work already delivered or approved
21. Limitation of Liability
Web Techiq will make reasonable efforts to provide professional and reliable services.
However, we are not responsible for problems caused by circumstances outside our reasonable control.
This may include:
- ✓Hosting outages
- ✓Domain problems
- ✓Payment gateway failures
- ✓API changes
- ✓Third-party service failures
- ✓Cybersecurity incidents beyond reasonable safeguards
- ✓Client account problems
- ✓Client-provided content
- ✓Unauthorized changes
- ✓Software or platform changes
- ✓Internet or infrastructure problems
- ✓To the extent permitted by applicable law, Web Techiq's liability relating to a project will be limited to the amount paid to Web Techiq for the specific service giving rise to the claim.
22. Service Availability
We aim to keep our website and services available and reliable.
However, we do not guarantee uninterrupted availability.
Temporary interruptions may occur because of:
- ✓Maintenance
- ✓Updates
- ✓Technical problems
- ✓Hosting issues
- ✓Security measures
- ✓Internet problems
- ✓Circumstances outside our control
23. Changes to Our Services
Web Techiq may update, improve, modify, or discontinue parts of our services from time to time.
Changes to our general services will not automatically change the terms of an active project agreement unless otherwise agreed.
24. Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, we will update the Last Updated date at the top of this page.
You should review this page periodically to stay informed about our current terms.
25. Governing Law
These Terms & Conditions shall be interpreted according to the applicable laws of Bangladesh, unless a separate written agreement states otherwise.
We encourage both parties to try to resolve any dispute through direct communication and good-faith discussion before taking further action.
26. Contact Us
If you have any questions about these Terms & Conditions or our services, please contact us.
Business Name: Web Techiq
Email: info@webtechiq.com
Phone: +8801902-858819
Website: www.webtechiq.com
Address: Dhaka, Bangladesh
27. Important Notice
Specific projects may have additional terms included in a quotation, proposal, invoice, contract, or project agreement.
Where specific written project terms apply, those terms may take priority for that particular project.
For legally binding use, we recommend having the final terms reviewed by a qualified legal professional familiar with the laws applicable to your business.
