Most Web Techiq services are customized specifically for each client.nnThis may include:nnWebsite designnWebsite developmentnWordPress developmentnWooCommerce developmentnCustom web applicationsnUI/UX designnCustom themes and pluginsnWebsite maintenancenTechnical supportnWebsite optimizationnOther custom digital servicesnn

Before starting a project, we may provide:nnProject requirementsnService detailsnPackage informationnProject scopenEstimated timelinenPricingnPayment schedulenn

Some projects require an advance payment before work begins.nnAn advance payment may be used to reserve development time and begin project planning, design, development, or other preparation.nnOnce work has started, the advance payment may become non-refundable because resources and working time have already been committed to the project.

If you request cancellation before Web Techiq has started any work, we may review the refund request on a case-by-case basis.nnRefund eligibility may depend on:nnWhether project work has startednWhether resources have been allocatednWhether third-party services have been purchasednWhether project preparation has already been completednThe terms of the applicable agreementnn

If a client cancels a project after work has started, payments for completed work may not be refundable.nnThis may include work related to:nnResearchnPlanningnUI/UX designnDevelopmentnContent implementationnTestingnConfigurationnProject managementnTechnical setupnnAny remaining refund, if applicable, will be determined based on the amount of work completed and the specific project agreement.

Payments for completed and approved work are generally non-refundable.nnThis may include:nnCompleted website pagesnApproved designsnCompleted developmentnDelivered featuresnCompleted integrationsnCompleted maintenance worknDelivered digital filesnn

Our packages may include a specific number of revisions.nnA revision means a reasonable change to the agreed design or content.nnThe following may be considered additional work:nnCompletely new design directionnMajor layout changes after approvalnNew pagesnNew featuresnNew functionalitynChanges outside the original project scopennAdditional work may require additional payment and will not normally qualify for a refund.

A change of mind after work has started does not automatically qualify for a refund.nnThis includes situations where:nnYou no longer need the projectnYou change your business directionnYou decide to use another service providernYou no longer want the original designnYou request a completely different projectnn

Some projects require services or products from third-party providers.nnThis may include:nnDomain registrationnWeb hostingnPremium pluginsnPremium themesnSoftware licensesnAPIsnStock assetsnEmail servicesnPayment gateway servicesnOther external servicesnn

If Web Techiq provides a recurring service or subscription, cancellation of a future renewal does not automatically create a refund for a previous billing period.nnClients should request cancellation before the next renewal date where applicable.nnThe specific cancellation terms for recurring services may be included in the relevant package or agreement.

Payments for maintenance or support services generally cover the agreed service period and allocated resources.nnRefunds may not be available for:nnSupport time already usednCompleted maintenance worknCompleted updatesnCompleted troubleshootingnReserved support timenWork already performed

A technical issue related to an agreed feature does not automatically qualify for a refund.nnIf a delivered feature does not work according to the agreed project scope, Web Techiq will make reasonable efforts to investigate and fix the issue during the applicable support or bug-fixing period.nn

A refund may not be available when problems are caused by:nnUnauthorized changesnClient modificationsnAnother developer modifying the projectnIncorrect hosting configurationnThird-party plugin conflictsnThird-party service changesnClient-provided contentnCompromised client accountsnFailure to follow provided instructions

To request a refund, please contact Web Techiq using the contact information below.nnPlease include:nnFull NamenBusiness NamenEmail AddressnOrder or Project ReferencenPayment DatenAmount PaidnReason for the Refund RequestnnWe may request additional information to review the request.

Every refund request will be reviewed based on the specific project and circumstances.nnWe may consider:nnProject statusnWork completednWork remainingnPayment historynProject scopenCancellation datenThird-party costsnApplicable agreementnReason for the refund requestnn

If a refund is approved, it will normally be returned through the original payment method where possible.nnThe time required to receive the refund may depend on:nnPayment providernBanknPayment gatewaynTransaction methodnProcessing timennWeb Techiq is not responsible for delays caused by banks or payment providers.

A refund may generally not be available for:nnCompleted worknApproved worknDelivered digital productsnUsed maintenance servicesnUsed support servicesnPurchased third-party servicesnPremium licenses already purchasednWork completed outside the original scope at the client's requestnDelays caused by the clientnChange of mind after work has startednUnauthorized modifications to delivered work

If a client becomes unresponsive for an extended period after repeated attempts to contact them, Web Techiq may consider the project paused or abandoned.nn

If you believe a refund or project issue has not been handled correctly, please contact us first so we can review the situation and try to resolve it fairly.nnWe encourage both parties to communicate in good faith before taking further action.

Web Techiq may update this Return & Refund Policy from time to time.nnWhen changes are made, we will update the Last Updated date at the top of this page.nnThe policy applicable to a specific project may also be affected by the terms included in the quotation, proposal, invoice, contract, or project agreement.

For refund or cancellation requests, please contact us.nnBusiness Name: Web TechiqnEmail: info@webtechiq.comnPhone: +8801902-858819nWebsite: www.webtechiq.comnAddress: Dhaka, Bangladeshnn