Most Web Techiq services are customized specifically for each client.

This may include:

• ✓Website desig
• ✓Website development
• ✓WordPress development
• ✓WooCommerce development
• ✓Custom web applications
• ✓UI/UX desig
• ✓Custom themes and plugins
• ✓Website maintenance
• ✓Technical support
• ✓Website optimizatio
• ✓Other custom digital services

Before starting a project, we may provide:

• ✓Project requirements
• ✓Service details
• ✓Package informatio
• ✓Project scope
• ✓Estimated timeline
• ✓Pricing
• ✓Payment schedule

Some projects require an advance payment before work begins.

An advance payment may be used to reserve development time and begin project planning, design, development, or other preparation.

Once work has started, the advance payment may become no

• ✓refundable because resources and working time have already been committed to the project.

If you request cancellation before Web Techiq has started any work, we may review the refund request on a case-by-case basis.

Refund eligibility may depend on:

• ✓Whether project work has started
• ✓Whether resources have been allocated
• ✓Whether third-party services have been purchased
• ✓Whether project preparation has already been completed
• ✓The terms of the applicable agreement

If a client cancels a project after work has started, payments for completed work may not be refundable.

This may include work related to:

• ✓Research
• ✓Planning
• ✓UI/UX desig
• ✓Development
• ✓Content implementatio
• ✓Testing
• ✓Configuratio
• ✓Project management
• ✓Technical setup
• ✓Any remaining refund, if applicable, will be determined based on the amount of work completed and the specific project agreement.

Payments for completed and approved work are generally no

• ✓refundable.

This may include:

• ✓Completed website pages
• ✓Approved designs
• ✓Completed development
• ✓Delivered features
• ✓Completed integrations
• ✓Completed maintenance work
• ✓Delivered digital files

Our packages may include a specific number of revisions.

A revision means a reasonable change to the agreed design or content.

The following may be considered additional work:

• ✓Completely new design directio
• ✓Major layout changes after approval
• ✓New pages
• ✓New features
• ✓New functionality
• ✓Changes outside the original project scope
• ✓Additional work may require additional payment and will not normally qualify for a refund.

A change of mind after work has started does not automatically qualify for a refund.

This includes situations where:

• ✓You no longer need the project
• ✓You change your business directio
• ✓You decide to use another service provider
• ✓You no longer want the original desig
• ✓You request a completely different project

Some projects require services or products from third-party providers.

This may include:

• ✓Domain registratio
• ✓Web hosting
• ✓Premium plugins
• ✓Premium themes
• ✓Software licenses
• ✓APIs
• ✓Stock assets
• ✓Email services
• ✓Payment gateway services
• ✓Other external services

• ✓refundable because they are controlled by the respective provider. Web Techiq cannot guarantee a refund for third-party services that have already been purchased.

If Web Techiq provides a recurring service or subscription, cancellation of a future renewal does not automatically create a refund for a previous billing period.

Clients should request cancellation before the next renewal date where applicable.

The specific cancellation terms for recurring services may be included in the relevant package or agreement.

Payments for maintenance or support services generally cover the agreed service period and allocated resources.

Refunds may not be available for:

• ✓Support time already used
• ✓Completed maintenance work
• ✓Completed updates
• ✓Completed troubleshooting
• ✓Reserved support time
• ✓Work already performed

A technical issue related to an agreed feature does not automatically qualify for a refund.

If a delivered feature does not work according to the agreed project scope, Web Techiq will make reasonable efforts to investigate and fix the issue during the applicable support or bug-fixing period.

A refund may not be available when problems are caused by:

• ✓Unauthorized changes
• ✓Client modifications
• ✓Another developer modifying the project
• ✓Incorrect hosting configuratio
• ✓Third-party plugin conflicts
• ✓Third-party service changes
• ✓Client-provided content
• ✓Compromised client accounts
• ✓Failure to follow provided instructions

To request a refund, please contact Web Techiq using the contact information below.

Please include:

• ✓Full Name
• ✓Business Name
• ✓Email Address
• ✓Order or Project Reference
• ✓Payment Date
• ✓Amount Paid
• ✓Reason for the Refund Request
• ✓We may request additional information to review the request.

Every refund request will be reviewed based on the specific project and circumstances.

We may consider:

• ✓Project status
• ✓Work completed
• ✓Work remaining
• ✓Payment history
• ✓Project scope
• ✓Cancellation date
• ✓Third-party costs
• ✓Applicable agreement
• ✓Reason for the refund request

If a refund is approved, it will normally be returned through the original payment method where possible.

The time required to receive the refund may depend on:

• ✓Payment provider
• ✓Bank
• ✓Payment gateway
• ✓Transaction method
• ✓Processing time
• ✓Web Techiq is not responsible for delays caused by banks or payment providers.

A refund may generally not be available for:

• ✓Completed work
• ✓Approved work
• ✓Delivered digital products
• ✓Used maintenance services
• ✓Used support services
• ✓Purchased third-party services
• ✓Premium licenses already purchased
• ✓Work completed outside the original scope at the client's request
• ✓Delays caused by the client
• ✓Change of mind after work has started
• ✓Unauthorized modifications to delivered work

If a client becomes unresponsive for an extended period after repeated attempts to contact them, Web Techiq may consider the project paused or abandoned.

If the client later requests the project to resume, additional charges or a revised timeline may apply depending on the project's condition and available resources.

If you believe a refund or project issue has not been handled correctly, please contact us first so we can review the situation and try to resolve it fairly.

We encourage both parties to communicate in good faith before taking further action.

Web Techiq may update this Return & Refund Policy from time to time.

When changes are made, we will update the Last Updated date at the top of this page.

The policy applicable to a specific project may also be affected by the terms included in the quotation, proposal, invoice, contract, or project agreement.

For refund or cancellation requests, please contact us.

Business Name: Web Techiq

Email: info@webtechiq.com

Phone: +8801902-858819

Website: www.webtechiq.com

Address: Dhaka, Bangladesh

Specific refund, cancellation, payment, or project terms may be included in an individual quotation, invoice, contract, or service agreement.

Where specific written project terms apply, those terms may take priority for that particular project.

For legally binding use, we recommend having this policy reviewed by a qualified legal professional familiar with the laws applicable to your business.